Warranty and Return Policy


Cover of Warranty

  1. The warranty covers the bike frame for 2 years against manufacturing defect.
  2. The warranty covers the mechanical components for 1 year against manufacturing defect.
  3. The warranty covers the electrical system, such as the motor, controller and display for 1 year and 6 months against manufacturing defect.
  4. The warranty covers the battery for 1 year against manufacturing defect.
  5. The warranty does not cover normal wear and tear for all components, such as inner tube, tire, brake pads, chain, freewheel and seal, or other components that would be wrecked when riding extensively.
  6. The warranty would be canceled by changing, or intruding in soft/hardware parameters, and one should be responsible for any happening of unexpected accident and damage.

Return and Refund Policy

  1. All Products must be returned to the place where they ware originally purchased, and keep all purchasing documents such as receipt for verification.
  2. Returning Products would be acceptable within 7 days of original dispatch date. All items must be in new condition, with original packaging, and include all accessories provided with the Products.
  3. Refund could be claimed by returning Products, and all process required such as re-shipping, re-packing, re-furnishing and etc. should be taken into calculating of refund.
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